My instagram was hacked yesterday and they also tried to hack another account of mine o...

GetHuman931228's customer service issue with Instagram from July 2018

Help with my Instagram issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman931228's own words
My instagram was hacked yesterday and they also tried to hack another account of mine on Instagram this morning but for that account I was able to change the username back and change the password. I contacted Instagram*Facebook last night and they emailed me a code and instructions on how to start the process of getting control over my account again but I have not heard from them yet. I started to receive notifications this morning about someone changing my username and password on my account and on my email they weren’t in my inbox and I found them in the trash section of my email which makes me think they also hacked into my email. I changed my passwords on my email and other social media apps to ensure that they can’t hack my other accounts but I still need help getting back into my Instagram account.
GetHuman931228 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman931228
Jul 30th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 7700 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman931228 started working on this issue
Jul 30th, 2018 5:41pm
GetHuman931228 indicated the issue is not fixed yet.
Jul 31st, 2018 9:10pm
GetHuman931228 indicated the issue is not fixed yet.
Aug 2nd, 2018 7:59pm