Hi my instagram business page was hacked and they changed my username, email and passwo...

GetHuman-btrouttt's customer service issue with Instagram from July 2018

3 views
 | 
7516 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-btrouttt's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-btrouttt's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-btrouttt will want to follow the link below to head to their help center. We will check on GetHuman-btrouttt later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-btrouttt may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-btrouttt's own words
Hi my instagram business page was hacked and they changed my username, email and password on there. My original account is @breannedoesmyhair I've had it for awhile now. They changed the user name to gakigari and changed the picture to them. I reverse google image searched the picture and for the girls Facebook and Instagram her real name is isaelle melo. This is my business account and I take appts on it I need it back asap I can access the account in the Facebook settings to change my bio and stuff on the account but it will not let me change back the username, password etc. the account is linked to this Facebook I'm messaging you on. Please help me get it back.
GetHuman-btrouttt did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-btrouttt fixed the problem
We are waiting for GetHuman-btrouttt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-btrouttt fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-btrouttt
Jul 29th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 7516 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-btrouttt started working on this issue
Jul 29th, 2018 12:51am