I couldn’t get into my account via my app. It was saying my password was incorrect. Whe...

GetHuman925522's customer service issue with Instagram from July 2018

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The issue in GetHuman925522's own words
I couldn’t get into my account via my app. It was saying my password was incorrect. When I pressed the button to have my password emailed to me, it sent it to a different email that was not mine! It did that a few times. Then a friend sent me a screen shot of my account with all of my pictures and someone else as my profile picture!! I’m a mother of * girls and the woman in the profile picture was in a provocative position. I am NOT happy! There is no way for me to get into my account in order to erase it or change the password. My account name is*was laurenfeichter
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Customer service issue
Reported by GetHuman925522
Jul 28th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 7469 others
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GetHuman925522 started working on this issue
Jul 28th, 2018 2:50pm