Unable to post instagram highlights or even view people's highlights. I do not even have the save to archive option under story settings.

GetHuman-aozorafl's customer service issue with Instagram from July 2018

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The issue in GetHuman-aozorafl's own words
Hello,**my Instagram account is @mirmured**I'm located in Singapore**I've never been able to post my very own Instagram highlights. I don't even have the "Save to archive" option under my story settings.*I just want to be able to post highlights and view's people Instagram highlights... I've contacted Instagram multiple times but have yet to receive a reply or solution. You can contact me at *****@***.com **Please help, thank you.**Cheers,*Miranda
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Instagram

Instagram
Customer service issue
Reported by GetHuman-aozorafl
Jul 26th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 26 customers so far
Similar issue to 7246 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-aozorafl started working on this issue
Jul 26th, 2018 3:44am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 26th, 2018 5:02am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 26th, 2018 5:02am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 26th, 2018 5:02am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 26th, 2018 5:03am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 26th, 2018 8:20am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 27th, 2018 2:01am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 27th, 2018 2:04am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 27th, 2018 4:59am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 30th, 2018 5:52am
GetHuman-aozorafl indicated the issue is not fixed yet.
Jul 30th, 2018 5:52am