Hello, *My name is Courtney Schneider (my account unsername is @courtschneider). I use...

GetHuman917840's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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The issue in GetHuman917840's own words
Hello, *My name is Courtney Schneider (my account unsername is @courtschneider). I use your website*app everyday multiple times a day, i am VERY active on it. The username @courtneyschneider is taken by an inactive account since ****. I dmed this person, reported their account, and blocked their account all in hopes of gaining access to the account unsername. Can you please either delete their account or make it so i can have the username that is my full name, please.
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Instagram

Customer service issue
Reported by GetHuman917840
Jul 26th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 7241 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman917840 started working on this issue
Jul 26th, 2018 1:48am
GetHuman917840 indicated the issue is not fixed yet.
Jul 26th, 2018 3:11am