I tried logging back into my account on instagram but forgot my password, so I clicked...

GetHuman-lilyce's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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The issue in GetHuman-lilyce's own words
I tried logging back into my account on instagram but forgot my password, so I clicked reset my password and typed in my username and the phone number that I made the account with. When I clicked "send login link" it sent me a link and I clicked on it and it instead logged me into one of my other accounts. When I changed the phone number on my other account so it would stop logging me back into that one when I was trying to reset my password for the account that I can't get into currently, I typed in the phone number that was linked to that account again and it said that there were no accounts found linked to that number. But I never changed the number that I set my account up with so I don't know what's going on. This is a personal account with pictures of me on it.
GetHuman-lilyce did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-lilyce
Jul 25th, 2018 - 10 mons ago
I have an issue with Instagram too
Seen by 14 customers so far
Similar issue to 7195 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-lilyce started working on this issue
Jul 25th, 2018 3:26pm
GetHuman-lilyce indicated the issue is not fixed yet.
Jul 25th, 2018 3:28pm