My account recently got hacked and I received all the information to recover my account...

GetHuman-grecoeri's customer service issue with Instagram from July 2018

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The issue in GetHuman-grecoeri's own words
My account recently got hacked and I received all the information to recover my account. I tried to recover which worked temporarily on safari but then went to log in on app and I am currently stuck in an endless Suspicious login attempt loop. I changed all my info when I was able to get on, and tried logging out of my account on safari to see if that was the problem. I enter the correct verification code every time but it just spits me back out to instagram log in screen. Still stuck in this loop but now I can't get on at all.
GetHuman-grecoeri did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-grecoeri
Jul 25th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 7192 others
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GetHuman-grecoeri started working on this issue
Jul 25th, 2018 3:09pm