Hello, so recently I decided I wanted a gaming account and a personal account on instag...

GetHuman-fionahar's customer service issue with Instagram from July 2018

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The issue in GetHuman-fionahar's own words
Hello, so recently I decided I wanted a gaming account and a personal account on instagram (using the add account button so i can flick between accounts). However, during the process of creating a new account (with a new email address etc.) I accidentally pressed "Over **" instead of "Under **" when it came to the age section. This ended up with my app continuously saying "Sorry there was a problem with your request" and I cant log in to either of my new accounts and im stuck on my old one.*I've uninstalled the app and reinstalled more than once and i've tried logging into the new accounts on other platforms and they went through without the error. I have an iPhone. Please help me resolve this error asap.
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Instagram

Customer service issue
Reported by GetHuman-fionahar
Jul 22nd, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 6885 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-fionahar started working on this issue
Jul 22nd, 2018 8:57pm
GetHuman-fionahar indicated the issue is not fixed yet.
Jul 22nd, 2018 10:06pm
GetHuman-fionahar indicated the issue is not fixed yet.
Jul 28th, 2018 4:29pm
GetHuman-fionahar indicated the issue is not fixed yet.
Jul 28th, 2018 4:30pm