Hello,**I recieved a notification on my app that my account is locked due to phishing a...

GetHuman892611's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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GetHuman892611's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman892611 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman892611 can let us know if they help or not.
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Before contacting them, items GetHuman892611 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman892611's own words
Hello,**I recieved a notification on my app that my account is locked due to phishing and it is supposedly sending an email with a code to my email address. **I've checked my email account (junk folder included) numerous times and had the email resent multiple times, but I still haven't received it.**When I look at the email it's supposedly being sent to, there aren't enough characters to be my email (unless it's just shortened).**Is there another way to verify my account? Or another way to get this code?**Thank you, *Kelsey (@misskels**)
GetHuman892611 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman892611
Jul 18th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 6440 others
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Timeline
GetHuman892611 started working on this issue
Jul 18th, 2018 12:30pm