Hello,**I created an instagram attatched to the email *****@***.com about a year ago, c...

GetHuman-duchesst's customer service issue with Instagram from July 2018

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The issue in GetHuman-duchesst's own words
Hello,**I created an instagram attatched to the email *****@***.com about a year ago, called autumnandflorals. I forgot I had made it, and a while later I made a new one, called duchielove, with the same email. I want to get back into autumnandflorals to see some things my sister has sent me through it, but I forgot my password and cannot get in. I tried the normal forgot password route, but it took me to the reset for duchielove. I changed the email associated with duchielove, but then i was told that there is no account for the email I used. My sister is still able to send me things on autumnandflorals, so it still exists. Can you help me?**I can send screenshots that prove that both accounts belong to me.**Thanks

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Instagram

Customer service issue
Reported by GetHuman-duchesst
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5645 others
0 customers following this

Timeline

GetHuman-duchesst started working on this issue
Jul 10th, 2018 5:31am