Hello,**I created an instagram attatched to the email *****@***.com about a year ago, c...
GetHuman-duchesst's customer service issue with Instagram from July 2018
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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-duchesst will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-duchesst can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman-duchesst may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-duchesst's own words
Hello,**I created an instagram attatched to the email *****@***.com about a year ago, called autumnandflorals. I forgot I had made it, and a while later I made a new one, called duchielove, with the same email. I want to get back into autumnandflorals to see some things my sister has sent me through it, but I forgot my password and cannot get in. I tried the normal forgot password route, but it took me to the reset for duchielove. I changed the email associated with duchielove, but then i was told that there is no account for the email I used. My sister is still able to send me things on autumnandflorals, so it still exists. Can you help me?**I can send screenshots that prove that both accounts belong to me.**Thanks
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