My Instagram account was hacked. I received an email stating my password had been chang...

GetHuman-chiasson's customer service issue with Instagram from July 2018

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Help with my Instagram issue
GetHuman-chiasson's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chiasson will want to follow the link below to head to their help center. We will check on GetHuman-chiasson later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-chiasson's own words
My Instagram account was hacked. I received an email stating my password had been changed per my request but this was not authorized. Now my email or user name is not recognized by Instagram and I am unable to access my account. When my friends go to my page it says lucius*****mckinley
GetHuman-chiasson did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-chiasson fixed the problem
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Instagram

Customer service issue
Reported by GetHuman-chiasson
Jul 9th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 5604 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-chiasson started working on this issue
Jul 9th, 2018 6:01pm
GetHuman-chiasson indicated the issue is not fixed yet.
Jul 9th, 2018 9:55pm