My Instagram account was hacked. I received an email stating my password had been chang...

GetHuman-chiasson's customer service issue with Instagram from July 2018

5604 similar
0 following
Help with my Instagram issue
GetHuman-chiasson's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chiasson will want to follow the link below to head to their help center. We will check on GetHuman-chiasson later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-chiasson's own words
My Instagram account was hacked. I received an email stating my password had been changed per my request but this was not authorized. Now my email or user name is not recognized by Instagram and I am unable to access my account. When my friends go to my page it says lucius*****mckinley
GetHuman-chiasson did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Customer service issue
Reported by GetHuman-chiasson
Jul 9th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 5 customers so far
Similar issue to 5604 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-chiasson started working on this issue
Jul 9th, 2018 6:01pm
GetHuman-chiasson indicated the issue is not fixed yet.
Jul 9th, 2018 9:55pm