Hello,**I'd just like to report that I got scammed by a site I came across through adve...

GetHuman-grinijak's customer service issue with Instagram from July 2018

Help with my Instagram issue
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-grinijak's own words
Hello,**I'd just like to report that I got scammed by a site I came across through advertising on your App. Unfortunately I paid for a product, a pair of headphones, before realizing the site was a scam. The site in question is www.spilly.club and I lost $** to it. They allegedly sell Beats and Bose headphones. After a better look, they have no contact info on their site. They only sent me one email to confirm my registration with info on their contact email. After trying to contact them and see when my order will be shipped, it turns out the contact email is a fake. It doesn't exist, it's invalid. Researching the site on google, almost no info is available. I found some info on scamadviser.com which helped me see more details regarding the situation, though too late on my part. *I was a bit naive, not researching enough beforehand, but I also trusted Instagram would not let shady sites advertise on their App and I was wrong.*I ask that all of their ads are taken down from your App so that no one else would fall for their scam. **Thanks in advance,*Grigorij Nikolaj Jakovljevic

GetHuman-grinijak did not yet indicate what Instagram should do to make this right.

How GetHuman-grinijak fixed the problem
No real fix, but what's done is done. I've contacted Instagram and told them my complaint. they haven't said anything and I don't know if they took the ad down. I had to search what to do when I get scammed online. I contacted my bank, but because I hadn't realized fast enough that I'd been scammed, I most certainly won't be getting my money back. I suggest That anyone with a similar problem researches how to check if a site is safe and legit.
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Customer service issue
Reported by GetHuman-grinijak
Jul 9th, 2018 - 5 years ago
GetHuman-grinijak shared how to fix
Seen by 4 customers so far
Similar issue to 5603 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-grinijak started working on this issue
Jul 9th, 2018 5:55pm
GetHuman-grinijak indicated the issue is not fixed yet.
Jul 9th, 2018 7:01pm
GetHuman-grinijak confirmed the issue is fixed. Hooray!
Jul 12th, 2018 2:05pm

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