I hope you read my message please.* *Here are the reasons why I send a e-mail to you...

GetHuman861756's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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GetHuman861756's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman861756 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman861756 can let us know if they help or not.
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Before contacting them, items GetHuman861756 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman861756's own words
I hope you read my message please.* *Here are the reasons why I send a e-mail to you.* *I am writing ask the Instagram to re-activate my Instagram Account.* *My Instagram account is 'w*kevin*kang'* *I got a mail including the Report number.* *Report *: ****************Rights Owner: pokepoke*Email: *****@***.com*Copyrighted Work: Please select* *Actually later I found out that the messages from Instagram were sent to a dormant email address that was not used for a long time.* *I left the source on the video so I thought it was okay until recently* *anyway that was my mistake, and also, 'PokePoke' that has a copyright, was also my fault.* * *I sent a message to ‘pokepoke’ that it was all my mistake and misunderstanding.* *And 'pokepoke' replied that they fogive me and would 'cancel the copyright claim'* * *But it's been over a month, my account is still not recovering.* *FYI: Even Pokepoke (*who requested to claim my instagram account before) is now willing to help me to restore my account.* * *I received an e-mail from Pokepoke(****) they asked to restore my account 'w*kevin*kang' to Instagram(Facebook)* *My job is writer.* *The 'w*kevin*kang' account contains my precious post for about four years. And it contains articles of new book to be published soon.* *I'm looking forward to a positive reply after you confirm the email from Pokepoke who requested my account recovery.* *Please kindly help to restore my account 'w*kevin*kang'.* **e-mail:*****@***.com

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Instagram

Customer service issue
Reported by GetHuman861756
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 5530 others
0 customers following this

Timeline

GetHuman861756 started working on this issue
Jul 9th, 2018 4:04am

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