Dear Sir*Madam,**I am contacting you from St Bede’s School in Cambridge.**Recently we h...

GetHuman-mchancel's customer service issue with Instagram from July 2018

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The issue in GetHuman-mchancel's own words
Dear Sir*Madam,**I am contacting you from St Bede’s School in Cambridge.**Recently we have been aware of students posting meme’s concerning the school on an Instagram site called:**@stbics*memes**Whilst many of these are light-hearted and harmless some of them are offensive and abusive. Some students are using pictures of a member of staff in order to abuse and ridicule him. There is also abusive language being used.**Having looking are you community guidelines these postings are in breach of your guidelines in the following ways:**‘We want to foster a positive, diverse community. We remove content that contains credible threats or hate speech, content that targets private individuals to degrade or shame them, personal information meant to blackmail or harass someone, and repeated unwanted messages.’**As our teachers are not public figures they are not reasonable targets for ‘degrade or shame them’**Like the photo that is being used of one teacher in particular is being used without his consent and therefore:**‘Share only photos and videos that you’ve taken or have the right to share.’**We would grateful if you could ensure that the offensive material is removed from the above site and warnings are issued by you to the people who have posted them.**Kind regards,**Matthew Chancellor*Deputy Headteacher*St Bede’s inter-Church School, Cambridge

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Instagram

Customer service issue
Reported by GetHuman-mchancel
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 5559 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-mchancel started working on this issue
Jul 9th, 2018 9:28am
GetHuman-mchancel indicated the issue is not fixed yet.
Jul 9th, 2018 10:30am
GetHuman-mchancel indicated the issue is not fixed yet.
Jul 9th, 2018 10:30am
GetHuman-mchancel indicated the issue is not fixed yet.
Jul 9th, 2018 10:30am
GetHuman-mchancel indicated the issue is not fixed yet.
Jul 12th, 2018 10:31am
GetHuman-mchancel indicated the issue is not fixed yet.
Jul 12th, 2018 10:31am

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