Our profile link was blocked

GetHuman-bombtres's customer service issue with Instagram from July 2018

81 views | 5484 similar | 4 following
Help with my Instagram issue
GetHuman-bombtres's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bombtres will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bombtres can let us know if they help or not.
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Before contacting them, items GetHuman-bombtres may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-bombtres's own words
Tried to update the profile link, post with captions, follow others and like or comment. ... Our profile link was blocked and it keeps telling us that the page isn't available. We cannot follow other accounts, like or comment, and post with captions on instagram. We didn't use any app to gain followers or send abusive content.
It said that our profile contains a link that's not allowed. It's our site which is only running for a few months and we didn't send spams.
Could you please unblock our link and allow us to interact with other instagram users?
We've been using instagram since **** and nothing like this happens. Everything we post is about hair and beauty, trying to build a good brand reputation.
Tried report a problem in help center but we're still blocked.
How GetHuman-bombtres fixed the problem

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Customer service issue
Reported by GetHuman-bombtres
Jul 8th, 2018 - 5 years ago
Not resolved
Seen by 81 customers so far
Similar issue to 5484 others
4 customers following this


GetHuman-bombtres started working on this issue
Jul 8th, 2018 3:05pm
GetHuman-bombtres shared this issue with others over email
Jul 9th, 2018 7:03am