On July *th I received an email that my Instagram password had been changed. I did not...
GetHuman-kerilynm's customer service issue with Instagram from July 2018
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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kerilynm will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kerilynm can let us know if they help or not.
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The issue in GetHuman-kerilynm's own words
On July *th I received an email that my Instagram password had been changed. I did not change my password. When I clicked on the link in the email for if you did not request the change I was prompted to put my user name (keri****) in and it said it didn’t exist. Then I tried my email *****@***.com and it said there was no account linked to that email. I searched my name and found my page but it was attached to another person ( Benedict******merrill). I tried contacting that person through my site but it is private. I believe my account was hacked and now someone else has my account with my pictures. How can I either regain access to the account or get the account shut down?*Instagram user name: keri****
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