I went to sign in and it said my account wasn’t found. I tried to reset password by tex...

GetHuman-malisiab's customer service issue with Instagram from July 2018

Help with my Instagram issue
The issue in GetHuman-malisiab's own words
I went to sign in and it said my account wasn’t found. I tried to reset password by text it said try again in a few minutes, tried to have the reset sent to my email it said user not found. I tried to report a problem and it won’t let me send my request. I just had my page hacked about a month or two ago and I had to send a picture of me with a code. I don’t understand why this is happening so often now!
GetHuman-malisiab did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-malisiab
Jul 3rd, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 5044 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-malisiab started working on this issue
Jul 3rd, 2018 6:33pm
GetHuman-malisiab indicated the issue is not fixed yet.
Jul 4th, 2018 7:49pm
GetHuman-malisiab indicated the issue is not fixed yet.
Jul 5th, 2018 5:44am