Hello my instagram account was hacked and i have not changed my email username and phon...

GetHuman-oryani's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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Waiting to see what went wrong with our suggestion for how to get Instagram help.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-oryani's own words
Hello my instagram account was hacked and i have not changed my email username and phone*Another important thing when the account broke out I accidentally opened a new account on the same email account*Please help me return the Instagram account, which is very dear to me*A huge thank you in advance*oryan*the account Details before the account was hacked are:*my mail account :O*****@***.com*user name :oryan.l.s*password :Oryanilevi**
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Instagram

Customer service issue
Reported by GetHuman-oryani
Jul 3rd, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 19 customers so far
Similar issue to 5033 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-oryani started working on this issue
Jul 3rd, 2018 3:44pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 3rd, 2018 4:48pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 3rd, 2018 4:51pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 3rd, 2018 4:53pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 3rd, 2018 4:53pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 3rd, 2018 5:21pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 3rd, 2018 6:11pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 4th, 2018 3:09am
GetHuman-oryani indicated the issue is not fixed yet.
Jul 4th, 2018 11:24am
GetHuman-oryani indicated the issue is not fixed yet.
Jul 4th, 2018 7:01pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 4th, 2018 7:34pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 5th, 2018 6:17am
GetHuman-oryani indicated the issue is not fixed yet.
Jul 5th, 2018 2:45pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 5th, 2018 3:03pm
GetHuman-oryani indicated the issue is not fixed yet.
Jul 7th, 2018 9:44am
GetHuman-oryani indicated the issue is not fixed yet.
Jul 8th, 2018 2:50am
GetHuman-oryani indicated the issue is not fixed yet.
Jul 12th, 2018 2:27am