We have a business account (chocolateoutofshit) with few follower, **** to be exact. Th...

GetHuman-toralof's customer service issue with Instagram from July 2018

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The issue in GetHuman-toralof's own words
We have a business account (chocolateoutofshit) with few follower, **** to be exact. The analytics and everything is working perfectly fine but we are not able to highlight our stories. Which is becoming quite problematic since we need to be able to keep some of our stories. We have tried to uninstall the app, logout etc, but nothing works. It works on our personal accounts and other accounts so it's really weird. Is there a way to resolve this problem? **Thanks, *Tora L*f
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Instagram

Customer service issue
Reported by GetHuman-toralof
Jul 3rd, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 5008 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-toralof started working on this issue
Jul 3rd, 2018 9:56am
GetHuman-toralof indicated the issue is not fixed yet.
Jul 3rd, 2018 10:58am
GetHuman-toralof indicated the issue is not fixed yet.
Jul 4th, 2018 11:15am