I can’t get on to my instagram acct *My email add and passwords aren’t working *I belie...

GetHuman-claremcm's customer service issue with Instagram from July 2018

Help with my Instagram issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-claremcm's own words
I can’t get on to my instagram acct *My email add and passwords aren’t working *I believe my acct has been hacked as the original name I use seems to have changed when friends look for me *Also now when it claims to email me a new password it is emailing an address I have never heard of! *Various people have contacted me trying to purchase my insta name to which I have declined please email on below address to help *Thankyou in advance
GetHuman-claremcm did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-claremcm
Jul 1st, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 4847 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-claremcm started working on this issue
Jul 1st, 2018 9:17am
GetHuman-claremcm indicated the issue is not fixed yet.
Jul 1st, 2018 10:44am
GetHuman-claremcm indicated the issue is not fixed yet.
Jul 2nd, 2018 10:34am