Dear team *I was for long time using my facebook on *****@***.com phone number...
GetHuman-jamalzr's customer service issue with Instagram from June 2018
Help with my Instagram issue
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GetHuman-jamalzr's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jamalzr will want to follow the link below to head to their help center. We will check on GetHuman-jamalzr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jamalzr may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jamalzr's own words
Dear team *I was for long time using my facebook on *****@***.com phone number **** ******** and i tried many times before to use my new email which is *****@***.com before like ** days it shows me that password session has been expired after that i was not able to use my facebook it was hacked someone now is using my password and my name, number and changing the photos all of my family is in that account thanks for your help.if you need me to provide you with any documents you can contact me on my email *****@***.com*Any help
GetHuman-jamalzr did not yet indicate what Instagram should do to make this right.
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