Reported scammer and my account got closed !

GetHuman-cuisinem's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman-cuisinem's own words
Trying to have my account chef*peterstyle reinstated . Don’t even care about the scammer at this point * years amd **,*** followers deleted !!! ... I reported vincent*valter from my account: chef*peterstyle for posing as me, using only MY pics on his page. IG took down MY page instead of his !!! I have sent both pics with my name and the number IG sent me as well as a copy of my drivers license and nothing has been done in a week ! I would like my account restored and the impostor taken down ! It is obvious that it is my page and pics as it has been in use for almost three years and vincent*valter has only been in use for a week or so.
They are supporting the scammer . I sent all the proof of identity they requested
I want my account chef*peterstyle reinstated
I have abided by the company policies and have been putting out positivity in a time when it is much needed
Looked for ways to reach a real person. Opened a second account chef*peterstylebackup and reported the scammer a second time and instagram again took my account down and left the scammers up. Totally frustrated !
I have an issue with Instagram too
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Instagram

Instagram
Customer service issue
Reported by GetHuman-cuisinem
Jun 30th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 18 customers so far
Similar issue to 4819 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-cuisinem started working on this issue
Jun 30th, 2018 10:47pm
GetHuman-cuisinem shared this issue with others over email
Jun 30th, 2018 10:48pm
GetHuman-cuisinem indicated the issue is not fixed yet.
Jun 30th, 2018 10:49pm
GetHuman-cuisinem indicated the issue is not fixed yet.
Jun 30th, 2018 11:55pm
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Jul 1st, 2018 2:37am
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Jul 1st, 2018 2:40am
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Jul 1st, 2018 8:26am
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Jul 1st, 2018 2:07pm
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Jul 1st, 2018 4:27pm
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Jul 1st, 2018 6:13pm
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Jul 2nd, 2018 1:26am
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Jul 2nd, 2018 8:27am
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Jul 2nd, 2018 8:32am
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Jul 2nd, 2018 8:51am
GetHuman-cuisinem indicated the issue is not fixed yet.
Jul 3rd, 2018 9:21am
GetHuman-cuisinem indicated the issue is not fixed yet.
Jul 4th, 2018 8:44am