(Sorry my bad English) I actualized my Instagram app and then I tried to acceed to my a...

GetHuman-flormigu's customer service issue with Instagram from June 2018

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The issue in GetHuman-flormigu's own words
(Sorry my bad English) I actualized my Instagram app and then I tried to acceed to my account. It asked for my usser and my password, that was strange because I always enter inmediantly after an upgrade. When I tapped enter with facebook, it told me that I have to write a code that they have sent me to my phone number, and it shows the last two numbers of it and it seems to be ok. But I never receive the code and I dont know what to do. Every time I try to enter in my account, it asks me for the code, the code I NEVER RECEIVED. Pleaseee I need you
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Customer service issue
Reported by GetHuman-flormigu
Jun 30th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 4757 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-flormigu started working on this issue
Jun 30th, 2018 2:56am