I had an insta account linked to facebook , i changed the name of insta account and a f...

GetHuman-mutahirx's customer service issue with Instagram from June 2018

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The issue in GetHuman-mutahirx's own words
I had an insta account linked to facebook , i changed the name of insta account and a few days later my account required password to log in which i had never set , Unfortunately the email which i have given in my fb account i have forgotten its password as its very old ! I just want instagram to recover my account or atleast change the email , i have emailed instagram already they required a pic of me to verify i send them and they say to contact them with that email whose password is no longer available for me
GetHuman-mutahirx did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-mutahirx
Jun 29th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 7 customers so far
Similar issue to 4736 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-mutahirx started working on this issue
Jun 29th, 2018 9:05pm
GetHuman-mutahirx indicated the issue is not fixed yet.
Jun 29th, 2018 10:05pm