I've recently decided to add a second account to my Instagram. My original account is l...

GetHuman828908's customer service issue with Instagram from June 2018

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Help with my Instagram issue
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GetHuman828908's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman828908 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman828908 can let us know if they help or not.
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Before contacting them, items GetHuman828908 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman828908's own words
I've recently decided to add a second account to my Instagram. My original account is linked with Facebook, so it shouldn't be a problem using my email. I've tried three times now, each with a different username, and every time it takes my back to the homepage of my original account. I log out completely and attempt to log into the account I just made. Each time without fail, a message pops up saying that my account has been banned for violating the terms and agreements (or something like that). It's been kinda frustrating getting this result each time. If there's anything I can do to fix this, that'd be great. Thank you.
GetHuman828908 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Customer service issue
Reported by GetHuman828908
Jun 28th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 4629 others
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GetHuman828908 started working on this issue
Jun 28th, 2018 12:48pm