Dear Instagram,**We made an instagram account **th of june for our facebook page:**http...

GetHuman786593's customer service issue with Instagram from June 2018

13 views | 4579 similar | 0 following
Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman786593 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman786593 can let us know if they help or not.
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The issue in GetHuman786593's own words
Dear Instagram,**We made an instagram account **th of june for our facebook page:**https:**www.facebook.com*studentenvereniging.assirat**The instagram account we created is "sv.as*sirat". we linked it with the facebook page and then we removed the instagram account without unlinking from facebook.**With our new instagram account "sv.assirat", we can link it to the facebook page but not using it with the business tools.**We are getting the error: "Page Is Already Linked To Instagram Account".**-----------------**So, our question is if it is possible to permanently unlink,delete,remove the old instagram account "sv.as*sirat" with the facebook page. Then we can link the new account in the business tools:**https:**www.facebook.com*studentenvereniging.assirat **We would appreciate if you can solve this problem for us. Thank you in advance.**Yours Faithfully,*As-Sir*t***I can never link another Instagram account, because it is is linked to a deleted account*My old account is "sv.as*sirat" (deleted account linked to Facebook page)**My new account is "sv.assirat" (the one I want to change into a business profile)**My Facebook business page which is linked to the old deleted instagram account:**https:**www.facebook.com*studentenvereniging.assirat**The email-account used for all these profiles is: *****@***.com**They only have to unlink the not existing deleted Instagram account**I tried every possible thing you can imagine

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Instagram

Customer service issue
Reported by GetHuman786593
Jun 28th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 4579 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman786593 started working on this issue
Jun 28th, 2018 12:04am
GetHuman786593 indicated the issue is not fixed yet.
Jun 28th, 2018 12:05am