My account has someone else’s profile picture but all my pictures. Someone has taken ov...

GetHuman-arodfire's customer service issue with Instagram from June 2018

Help with my Instagram issue
My account has someone else’s profile picture but all my pictures. Someone has taken over my account with their profile name and their profile picture but all my pictures and followers
I trust that Instagram will make this right and come up with a resolution that is fair.
Help with my Instagram issue
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Instagram

Customer service issue
Reported by GetHuman-arodfire
Jun 25th, 2018 - 2 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 4375 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-arodfire started working on this issue
Jun 25th 4:06pm
GetHuman-arodfire indicated the issue is not fixed yet.
Jun 25th 4:06pm