I recently started working with Landed travel (@landedtravel). We’re currently working...

GetHuman443423's customer service issue with Instagram from June 2018

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Help with my Instagram issue
Before contacting them, items GetHuman443423 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
GetHuman443423's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman443423 will want to follow the link below to head to their help center. We will check on GetHuman443423 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman443423's own words:
I recently started working with Landed travel (@landedtravel). We’re currently working on a rebrand from our previous name Mosaico travel (@mosaicotravel). Before I started, the owner started a new account for Landed (@landedtravel). **Rather than struggling through porting all of the Mosaico followers to the Landed profile, we were hoping to switch the name of the @mosaicotravel to @landedtravel. **My fear is that doing this might result in us losing the @landedtravel handle in the process . Is there any way we can delete the current @landedtravel account and rename @mosaicotravel to @landedtravel, without running the risk of losing the @landedtravel handle? I’m available to verify owner****p of both accounts personally, if needed.**Thanks in advance for your help. **Michael Seymour **M*****@***.com*(***) ***-****
I trust that Instagram will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman443423
Jun 25th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
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GetHuman443423 started working on this issue
Jun 25th 2:59am