I recently started working with Landed travel (@landedtravel). We’re currently working...

GetHuman443423's customer service issue with Instagram from June 2018

2 views
 | 
4331 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman443423's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman443423's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman443423 will want to follow the link below to head to their help center. We will check on GetHuman443423 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman443423 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman443423's own words
I recently started working with Landed travel (@landedtravel). We’re currently working on a rebrand from our previous name Mosaico travel (@mosaicotravel). Before I started, the owner started a new account for Landed (@landedtravel). **Rather than struggling through porting all of the Mosaico followers to the Landed profile, we were hoping to switch the name of the @mosaicotravel to @landedtravel. **My fear is that doing this might result in us losing the @landedtravel handle in the process . Is there any way we can delete the current @landedtravel account and rename @mosaicotravel to @landedtravel, without running the risk of losing the @landedtravel handle? I’m available to verify ownership of both accounts personally, if needed.**Thanks in advance for your help. **Michael Seymour **M*****@***.com*(***) ***-****
GetHuman443423 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman443423 fixed the problem
We are waiting for GetHuman443423 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman443423 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman443423
Jun 25th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 4331 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman443423 started working on this issue
Jun 25th 2:59am