My Instagram was hacked. They changed my username and my email so now I cannot access i...

GetHuman-stevif's customer service issue with Instagram from June 2018

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1 following
Help with my Instagram issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-stevif's own words
My Instagram was hacked. They changed my username and my email so now I cannot access it. My username use to be Stevif** but they changed it to jeaneeggleston. My email use to be *****@***.com.
GetHuman-stevif did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-stevif fixed the problem
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Instagram

Customer service issue
Reported by GetHuman-stevif
Jun 24th, 2018 - 3 mons ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 4263 others
1 customer following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-stevif started working on this issue
Jun 24th 4:34am
GetHuman-stevif confirmed the issue is fixed. Hooray!
Jun 27th 6:06am