A while back my account, Wanderlust***, was hacked and I have not been able to get any...

GetHuman-malaynem's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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The issue in GetHuman-malaynem's own words
A while back my account, Wanderlust***, was hacked and I have not been able to get any help to delete the account. In the meantime, I set myself up with a new account so I could use Instagram and made sure the p***word was difficult. I'm attempting to get this resolved again for the *th time. What are the steps to get this done so the person who hacked it no longer has access to my old account and photos?? I have photos of my niece on there and I obviously don't feel comfortable with this hacker having those let alone access to my friend's account profiles, other photos of myself, etc.**I trust that Instagram will make this right and come up with a resolution that is fair.**Additional information: *Full Name: Malayne S Melchert*Country: USA*Old Email Address Account Was Set Up Under: *****@***.com

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Instagram

Customer service issue
Reported by GetHuman-malaynem
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 5222 others
0 customers following this

Timeline

GetHuman-malaynem started working on this issue
Jul 5th, 2018 6:30pm