A while back my account, Wanderlust***, was hacked and I have not been able to get any...
GetHuman-malaynem's customer service issue with Instagram from July 2018
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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-malaynem will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-malaynem can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman-malaynem may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-malaynem's own words
A while back my account, Wanderlust***, was hacked and I have not been able to get any help to delete the account. In the meantime, I set myself up with a new account so I could use Instagram and made sure the p***word was difficult. I'm attempting to get this resolved again for the *th time. What are the steps to get this done so the person who hacked it no longer has access to my old account and photos?? I have photos of my niece on there and I obviously don't feel comfortable with this hacker having those let alone access to my friend's account profiles, other photos of myself, etc.**I trust that Instagram will make this right and come up with a resolution that is fair.**Additional information: *Full Name: Malayne S Melchert*Country: USA*Old Email Address Account Was Set Up Under: *****@***.com
GetHuman-malaynem did not yet indicate what Instagram should do to make this right.
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