I am writing to you on regards of my instagram account that has recently been wrongfull...

GetHuman852022's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman852022 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman852022 can let us know if they help or not.
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The issue in GetHuman852022's own words
I am writing to you on regards of my instagram account that has recently been wrongfully deactivated by your institution. **My instagram account (millie.amberx) has been deleted for supposedly “pretending to be someone else” however all the photos posted on my account are original and images of me and my friends who i have tagged. **I have sent proof to instagram (bus pass and library card) which proves that i am the same person as portrayed in my account, yet i havent had a reply and my account still hasn’t been restored.**I am highly apalled with instagrams actions given that i admire the app and use it every day, however i now feel extremely let down by its institution for deactivating my account without clearly taking the time to analyse the supposed problem in depth. I am very upset by instagrams decision to deactivate my account as i have worked extremely hard to improve my account and gain a wider ranged audience, all for it to be taken away from me. **Looking online, i am not the only user that this has happened to and i personally know how devestating this can be. I highly admire instagram however i am very disappointed in the way in which you as an institution have treated me. This has really given me a pessimistic view on your ‘iconic’ platform and exemplified, to me and many others, how little you care about your audience. **I hope to hear from you soon regarding the mistake in which you made when deactivating my account. I would also highly appreciate it if you would reactivate my account as soon as possible, preferably in the next few days, as i am extremely offended with being wrongfully accused of violating your terms and conditions.**My account is “millie.amberx” and if you wish to contact me back regarding my complaint please email *****@***.com or contact me on my mobile number ****** **********Yours Faithfully, *Millie Amber Cheetham

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Instagram

Customer service issue
Reported by GetHuman852022
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5219 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman852022 started working on this issue
Jul 5th, 2018 6:08pm

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