I am getting an unusual Activity error after I try to reset my password. I receive the...

GetHuman-xeversoc's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman-xeversoc's own words
I am getting an unusual Activity error after I try to reset my password. I receive the option to set my new password because I get the confirmation email to reset it but after that I get the unusal activity error I mentioned earlier. From there it says it will send a six digit security code to the same email they set the password reset link to (which is the correct address but I never receive the code. Only reset links ***In short : reset password emails are coming through but the * digit security codes aren’t.**Can you help please?***Thanks in advance
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Instagram

Customer service issue
Reported by GetHuman-xeversoc
Jun 14th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 3596 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-xeversoc started working on this issue
Jun 14th, 2018 6:33pm
GetHuman-xeversoc indicated the issue is not fixed yet.
Jun 14th, 2018 7:59pm
GetHuman-xeversoc indicated the issue is not fixed yet.
Jun 16th, 2018 11:51am
GetHuman-xeversoc indicated the issue is not fixed yet.
Jun 16th, 2018 11:53am
GetHuman-xeversoc indicated the issue is not fixed yet.
Jun 17th, 2018 8:41pm