A few months ago i emailed instagram about how i lost access to my email associated wit...

GetHuman-filsanaf's customer service issue with Instagram from June 2018

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The issue in GetHuman-filsanaf's own words
A few months ago i emailed instagram about how i lost access to my email associated with my instagram account and how someone had changed my password and i cant log back into my account. They told me to email a picture of my self holding a paper with numbers they had given me so that they could see whether or not it was my account. when i did send the picture they said my case had expired. when i emailed back asking if there was anyway to reopen it no one got back to me. Is there anyway for me to be able to get back my account?
GetHuman-filsanaf did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-filsanaf
Jun 13th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 6 customers so far
Similar issue to 3509 others
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GetHuman-filsanaf started working on this issue
Jun 13th, 2018 8:22pm