Dear Instagram team,**We're contacting you from La Residence Hue Hotel & Spa in Vietnam...
GetHuman-lareside's customer service issue with Instagram from June 2018
Help with my Instagram issue
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-lareside's own words
Dear Instagram team,**We're contacting you from La Residence Hue Hotel & Spa in Vietnam (www.la-residence-hue.com) for your help to grant us the access again to our Instagram account https:**www.instagram.com*laresidencehue*. For failure of getting a code via SMS, we now can't now not access our page. This email account is connected to our Instagram. We managed to find ways to regain the access to our Instagram but we're still impossible. Therefore, we're looking forward to your support to reopen the access for us. **We much appreciate your consideration and your action.***Thank you and regards,**Hang **Do Thi Thuy Hang*Social Media Manager**La Residence Hue Hotel & Spa
GetHuman-lareside did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-lareside fixed the problem
We are waiting for GetHuman-lareside to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.