Dear Instagram team,**We're contacting you from La Residence Hue Hotel & Spa in Vietnam...

GetHuman-lareside's customer service issue with Instagram from June 2018

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If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-lareside's own words
Dear Instagram team,**We're contacting you from La Residence Hue Hotel & Spa in Vietnam ( for your help to grant us the access again to our Instagram account https:***laresidencehue*. For failure of getting a code via SMS, we now can't now not access our page. This email account is connected to our Instagram. We managed to find ways to regain the access to our Instagram but we're still impossible. Therefore, we're looking forward to your support to reopen the access for us. **We much appreciate your consideration and your action.***Thank you and regards,**Hang **Do Thi Thuy Hang*Social Media Manager**La Residence Hue Hotel & Spa
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Customer service issue
Reported by GetHuman-lareside
Jun 12th, 2018 - 9 mons ago
I have an issue with Instagram too
Seen by 4 customers so far
Similar issue to 3358 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-lareside started working on this issue
Jun 12th, 2018 2:45pm
GetHuman-lareside indicated the issue is not fixed yet.
Jun 14th, 2018 1:29pm