Dear sir*madam,**I have recently purchased a new phone and have been trying to log on t...

GetHuman-finntod's customer service issue with Instagram from June 2018

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The issue in GetHuman-finntod's own words
Dear sir*madam,**I have recently purchased a new phone and have been trying to log on to Instagram on it, however it tells me there is a suspicious log in attempt. When I send for a password reset, it sends me the password to access another account on Instagram. My handle is @finn.todd, however the password reset gives me a password to access @finn*todd, which is the account created through my FaceBook. It is important to note that this email address (*****@***.com) was used to create my FaceBook account, which is linked to @finn*todd, as well as the original @finn.todd (which was made before my FaceBook account). How do I solve this problem?**Thanks,*Finn.
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Instagram

Customer service issue
Reported by GetHuman-finntod
Jun 9th, 2018 - 10 mons ago
I have an issue with Instagram too
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GetHuman-finntod started working on this issue
Jun 9th, 2018 12:44pm