Instagram not fixing my problem

GetHuman761791's customer service issue with Instagram from June 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman761791's own words
I work for a company (Reproductive Care Center) that has an account on Instagram (@reprocarecenter) that was hacked. Hacker changed email and phone so standard recovery methods don't work now. We need to get the account disabled or returned to me for use. I can provide verification that the account is hacked.
GetHuman761791 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman761791 fixed the problem
We are waiting for GetHuman761791 to fix the problem and share the solution with the rest of us customers.
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Customer service issue
Reported by GetHuman761791
Jun 8th, 2018 - 7 mons ago
I have an issue with Instagram too
Seen by 9 customers so far
Similar issue to 414 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman761791 started working on this issue
Jun 8th, 2018 12:24am
GetHuman761791 indicated the issue is not fixed yet.
Jun 12th, 2018 10:02pm
GetHuman761791 indicated the issue is not fixed yet.
Jun 12th, 2018 10:04pm