When I started my business four years ago had someone start an Instagram account I thou...

GetHuman-elvishe's customer service issue with Instagram from June 2018

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The issue in GetHuman-elvishe's own words
When I started my business four years ago had someone start an Instagram account I thought they use my email for it but I find out that I don’t know what email they used and I can no longer get in contact with that person I currently have an Instagram page @thegroomerscorner but as you see there are zero posts because I haven’t been able to access the account I’m hoping that I can maybe change the email associated to the account and keep it as is. Or can it be taken down so I can create a new one with a similar name?
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Instagram

Customer service issue
Reported by GetHuman-elvishe
Jun 7th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 385 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-elvishe started working on this issue
Jun 7th, 2018 7:49pm
GetHuman-elvishe indicated the issue is not fixed yet.
Jun 8th, 2018 1:37am