My account is @jenniferr**** the email I have under that account is J*****@***.com , fo...
GetHuman760653's customer service issue with Instagram from June 2018
Help with my Instagram issue
GetHuman760653's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman760653 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman760653 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman760653's own words
My account is @jenniferr**** the email I have under that account is J*****@***.com , for some reason Instagram locked me out & it is sending me a security code to confirm it is me but it is sending the security code to another email I never even listed when I created the account so I’m unavailable to confirm that I am the owner of the account. If you could please help me it would mean a lot to me I have meaningful post on there to me and I would just hate to start over.
GetHuman760653 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman760653 fixed the problem
We are waiting for GetHuman760653 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.