I logged out of my account and when I tried to log back in, I realized that I forgot my...

GetHuman-sarahnke's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman-sarahnke's own words
I logged out of my account and when I tried to log back in, I realized that I forgot my passcode. When I used the link to get back into my account, it logged me into the wrong account and will not retrieve my personal Instagram account.
GetHuman-sarahnke did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-sarahnke fixed the problem
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Please help with my Instagram issue
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Instagram

Customer service issue
Reported by GetHuman-sarahnke
Jun 7th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 234 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-sarahnke started working on this issue
Jun 7th 4:15pm
GetHuman-sarahnke indicated the issue is not fixed yet.
Jun 7th 5:29pm