When I am on my personal account I am able to find the locations that I am looking for...

GetHuman-rmtierne's customer service issue with Instagram from June 2018

2 views
 | 
222 similar
 | 
0 following
Help with my Instagram issue
Before contacting them, items GetHuman-rmtierne may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
GetHuman-rmtierne's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rmtierne will want to follow the link below to head to their help center. We will check on GetHuman-rmtierne later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-rmtierne's own words:
When I am on my personal account I am able to find the locations that I am looking for when posting a photo. However, when I am on my company Instagram account, I am not able to get the locations that I am looking for. Can you help me fix this issue.
I trust that Instagram will make this right and come up with a resolution that is fair.
Help with my Instagram issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-rmtierne fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-rmtierne
Jun 6th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 222 others
0 customers following this
Follow this issue to see how it gets fixed