When I am on my personal account I am able to find the locations that I am looking for...
GetHuman-rmtierne's customer service issue with Instagram from June 2018
Help with my Instagram issue
First: share to improve GetHuman-rmtierne's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rmtierne's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rmtierne will want to follow the link below to head to their help center. We will check on GetHuman-rmtierne later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rmtierne may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-rmtierne's own words
When I am on my personal account I am able to find the locations that I am looking for when posting a photo. However, when I am on my company Instagram account, I am not able to get the locations that I am looking for. Can you help me fix this issue.
GetHuman-rmtierne did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-rmtierne fixed the problem
We are waiting for GetHuman-rmtierne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.