I had a break off of insta gram for a while I tried signing back into my persoanal acco...

GetHuman756958's customer service issue with Instagram from June 2018

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Help with my Instagram issue
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The issue in GetHuman756958's own words
I had a break off of insta gram for a while I tried signing back into my persoanal account forgot the password so reset it however it’s asking me when signing in for a confirmation code which was sent to my old phone number however I can’t update my phone number to my account without being signed into it so therefor I can’t sign into my personal account ? Can you please help I am able to sign into what is my work account which was once linked to personal does this help my problem in any way
GetHuman756958 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman756958
Jun 6th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 566 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman756958 started working on this issue
Jun 6th, 2018 6:08pm
GetHuman756958 indicated the issue is not fixed yet.
Jun 6th, 2018 6:10pm