Good Morning,**My Name is Niklas Franke and my Account Name used to be nikoio** with th...
GetHuman-niklasfr's customer service issue with Instagram from June 2018
Help with my Instagram issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-niklasfr's own words
Good Morning,**My Name is Niklas Franke and my Account Name used to be nikoio** with this E-Mail adress: *****@***.com*It has now been hacked! The Account Name now is merlin*******keven and it has a russian E-Mail.*In the pictures that i can send you via E-Mail you can See it.*I tried to reset my password via the E-Mail i received this Morning, telling me that my password has been changed and it nolonger belonged to an Account because the Person changed it to that russian Mail.**I tried everything! Please help me or refer me to a german Support Team so i can communicate better with them!**I have pictures Where you can See my Account with my Name Niklas Franke but with the wrong Account name merlin*******keven! It should be nikoio** as i Said.*And in another picture i tried to reset the password using the wrong Account Name of my Account just to See wehre it goes, and then i saw the russian E-Mail. Proving that the E-Mail has changed and that i got hacked by this Person.**Please help me as Soon as possible*Best regards Niklas Franke**P.s.: i can send many more pictures proving that the Account used to be Mine and that ist has been hacked!**Gesendet mit der GMX Mail App
GetHuman-niklasfr did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-niklasfr fixed the problem
We are waiting for GetHuman-niklasfr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instagram customer problems.