automatic followers not chosenf from me on my IG account

GetHuman756438's customer service issue with Instagram from June 2018

4 views
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120 similar
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0 following
Help with my Instagram issue
GetHuman756438's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman756438 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman756438 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman756438's own words
I was trying to stop all followers that I don't follow at all!!! ... hi I have a serious problem on my IG account: from today I noticed that there are several people that I follow but who have inserted themselves automatically in my profile. I immediately changed the password and temporarily disabled the profile. I would like someone to help me understand what happens. thank you
GetHuman756438 did not yet indicate what Instagram should do to make this right.
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Instagram

Instagram
Customer service issue
Reported by GetHuman756438
Jun 6th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 120 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman756438 started working on this issue
Jun 6th, 2018 4:06pm
GetHuman756438 indicated the issue is not fixed yet.
Jun 6th, 2018 4:09pm
GetHuman756438 indicated the issue is not fixed yet.
Jun 6th, 2018 4:09pm
GetHuman756438 indicated the issue is not fixed yet.
Jun 6th, 2018 5:07pm
GetHuman756438 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 4:34pm