My account was stolen by a hacker about * days ago. It is my business account and has...

GetHuman754222's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman754222's own words
My account was stolen by a hacker about * days ago. It is my business account and has **,*** followers. I've put in multiple tickets, but no response yet from IG. Please help. My original acct is @classicmustangz but it was changed to @oldcarzdaily but the hacker and it went silent for a few days. It went back up yesterday. I have a new acct called @classicmustangz as a placeholder so I can keep my IG name.
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Instagram

Customer service issue
Reported by GetHuman754222
Jun 5th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 66 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman754222 started working on this issue
Jun 5th, 2018 10:35pm
GetHuman754222 indicated the issue is not fixed yet.
Jun 5th, 2018 11:37pm
GetHuman754222 indicated the issue is not fixed yet.
Jun 7th, 2018 1:20am
GetHuman754222 indicated the issue is not fixed yet.
Jun 9th, 2018 12:13am
GetHuman754222 indicated the issue is not fixed yet.
Jun 9th, 2018 3:36am