I am trying to create a new account for my church and when I first created the account...

GetHuman753955's customer service issue with Instagram from June 2018

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222 similar
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0 following
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The issue in GetHuman753955's own words
I am trying to create a new account for my church and when I first created the account it made me login to my personal facebook page. This resulted in the new account being linked to my personal facebook page and all of my contacts and followers got a message saying that I was new on IG as twcmarriageretreat. This was a mistake. It should have never been set up through my personal fb page. I need it to be set up through my church's facebook account.
GetHuman753955 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman753955
Jun 5th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 9 customers so far
Similar issue to 222 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman753955 started working on this issue
Jun 5th, 2018 9:25pm
GetHuman753955 indicated the issue is not fixed yet.
Jun 5th, 2018 9:26pm
GetHuman753955 indicated the issue is not fixed yet.
Jun 8th, 2018 11:28pm