Hi..I have my Instagram account and suddenly stopped working on my samsung phone today...
GetHuman752938's customer service issue with Instagram from June 2018
Help with my Instagram issue
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GetHuman752938's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman752938 will want to follow the link below to head to their help center. We will check on GetHuman752938 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman752938 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman752938's own words
Hi..I have my Instagram account and suddenly stopped working on my samsung phone today showing an error close app or report issue. I uninstalled and installed the app on my samsung phone and forgot my password and tried getting my reset password link through email but I couldn't get any mails from @instagram.com*domain which I got previously. I checked my spam mails there is nothing in that. Please help me to login back to my Instagram account *Thank you *Srivalli
GetHuman752938 did not yet indicate what Instagram should do to make this right.
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