On June *th, **** I was on Instagram scrolling and out of no where it popped up “you’ve...
GetHuman-trentond's customer service issue with Instagram from June 2018
Help with my Instagram issue
GetHuman-trentond's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-trentond will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-trentond can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-trentond's own words
On June *th, **** I was on Instagram scrolling and out of no where it popped up “you’ve been logged out. The account owner changed the password.”. This came as a bit of a surprise as I am the account owner and I didn’t change the password. I tried to log back in and it just says user not found. I would just like to get my account back, I have so many pictures and videos posted that I didn’t have saved to my phone. The account is important to me! Thank you for your help.
GetHuman-trentond did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-trentond fixed the problem
We are waiting for GetHuman-trentond to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.