On June *th, **** I was on Instagram scrolling and out of no where it popped up “you’ve...

GetHuman-trentond's customer service issue with Instagram from June 2018

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Help with my Instagram issue
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The issue in GetHuman-trentond's own words
On June *th, **** I was on Instagram scrolling and out of no where it popped up “you’ve been logged out. The account owner changed the password.”. This came as a bit of a surprise as I am the account owner and I didn’t change the password. I tried to log back in and it just says user not found. I would just like to get my account back, I have so many pictures and videos posted that I didn’t have saved to my phone. The account is important to me! Thank you for your help.
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I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-trentond
Jun 5th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 16 customers so far
Similar issue to 690 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-trentond started working on this issue
Jun 5th, 2018 2:37pm
GetHuman-trentond indicated the issue is not fixed yet.
Jun 5th, 2018 3:38pm
GetHuman-trentond indicated the issue is not fixed yet.
Jun 6th, 2018 4:15pm
GetHuman-trentond indicated the issue is not fixed yet.
Jun 9th, 2018 1:12pm