A video was removed from our account due to assumed copyright infringement. We have the...

GetHuman749655's customer service issue with Instagram from June 2018

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0 following
Help with my Instagram issue
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The issue in GetHuman749655's own words
A video was removed from our account due to assumed copyright infringement. We have the rights to that song through CCLI, but when I went to dispute it through the link in the email Instagram sent us, it took me to our notifications page. It never showed us what to do, or how to dispute the issue. It has now been over two months, and I can't figure out how to get that video added back to our account.
GetHuman749655 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman749655
Jun 4th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 2 customers so far
Similar issue to 261 others
0 customers following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman749655 started working on this issue
Jun 4th, 2018 8:06pm
GetHuman749655 indicated the issue is not fixed yet.
Jun 5th, 2018 6:03pm