Hi, yesterday I logged into my account online and everything was okay today when I logg...

GetHuman-hayzekla's customer service issue with Instagram from June 2018

1 view
75 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-hayzekla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hayzekla's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hayzekla will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hayzekla can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hayzekla may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-hayzekla's own words
Hi, yesterday I logged into my account online and everything was okay today when I logged in everything was gone all of my photos all of my followers and people I’m following are now * my bio is gone and my username changed twice the first time I logged in and noticed it was hayleywilson** then I logged out and back on then it was hayleywilson** my friend just looked it up on the app and it’s all there but on my computer it’s all gone
GetHuman-hayzekla did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-hayzekla fixed the problem
We are waiting for GetHuman-hayzekla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hayzekla fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hayzekla
Jun 4th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 75 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hayzekla started working on this issue
Jun 4th, 2018 5:42pm