So a long time ago I created an instagram account using my current email however I forg...
GetHuman-kieronre's customer service issue with Instagram from July 2018
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Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kieronre will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kieronre can let us know if they help or not.
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The issue in GetHuman-kieronre's own words
So a long time ago I created an instagram account using my current email however I forgot my password and because i was young I didn't know how to reset it. So in order to use Instagram I created a new account and used a phony email address ( My own fault Yes). However i hardly used this account until recent however i tried resetting my password only to notice it wasn't my email and there was no way to get back into the phony email i used. My phone number is correct however my email is not. I tried changing it to my current email however it said the email was already in use which then reminded me of my old email and the story i've just told you, I am hoping that you will be able to deactivate my old account in order for me to use my current email for my current account.**The old account has only * followers and * posts and is only following * people. If you're able to see the activity you'll realise that there hasn't been any activity in years. **To prove its my old account, my name is the same as my current and my facebook connected to it. It has the number ** at the end because my birthday is on the **th.
GetHuman-kieronre did not yet indicate what Instagram should do to make this right.
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